Terms & Conditions

Draft for review. Items marked "to be confirmed" need the business owner's decision. This page is available in English only and is not legal advice.

Using this website

This website provides information about the services and products offered by Ecom Smart World and lets you send enquiries. Information is provided in good faith and may change without notice.

Services and availability

Services listed on the website are subject to availability, to the rules of the relevant government department, provider or institution, and to our own service arrangements. A listing is not a guarantee that a service is currently available. Please confirm with us before you visit or pay.

Assistance, not approval

For government and third-party services we provide application assistance and information. Approval, issue, processing times, refunds and benefits are decided by the relevant authority or provider. We do not guarantee eligibility, approval, benefits, bookings, refunds, search rankings or business results.

Financial, legal and health services

Ecom Smart World does not lend money, underwrite insurance or provide legal representation or medical advice. These services are provided by authorised institutions and professionals. We help you reach them where permitted.

Software demos and trials

Demo and trial access is arranged after we review your request and may be limited or withdrawn. Features described on product pages are proposed capabilities unless confirmed to you in writing.

Service charges

Any fees for our assistance will be explained before you proceed. Charges set by authorities or providers are separate. Refund and cancellation terms: [TO BE CONFIRMED BY THE BUSINESS OWNER]

Your responsibilities

Please give accurate information and do not share passwords, OTPs, PINs or card details through this website. Keep your documents and login details safe.

Limitation

To the extent permitted by law, we are not responsible for delays, decisions or outages caused by third-party portals, providers or authorities. Governing law and jurisdiction: [TO BE CONFIRMED BY THE BUSINESS OWNER]

Changes

We may update these terms. The version on this page applies when you use the site.