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Privacy Policy

How Ecom Smart World intends to collect and use the information you send in enquiries.How Ecom Smart World intends to collect and use the information you send in enquiries.

Draft for review. Items marked "to be confirmed" need the business owner's decision before this policy is treated as final. This page is available in English only.

What we collect

When you send an enquiry we ask for your name, mobile number, the service or product you are interested in, your preferred language, a message describing your requirement, and optionally your email address and organisation name.

We do not ask for Aadhaar numbers, banking PINs, passwords, OTPs, card details or other unnecessary sensitive information in enquiry forms. Please do not include them in your message.

How we use it

We use your details only to understand your enquiry, contact you about it, and provide or arrange the service or product you asked about.

How your enquiry reaches us

Enquiry forms prepare a WhatsApp message. Your enquiry reaches us only when you press Send in WhatsApp, and WhatsApp's own privacy policy applies to that message. If email delivery is switched on for the website, a copy of the enquiry is also sent to our team by an email form service; the service provider processes that data to deliver it. Email delivery is not active until it is configured.

Information on this website

This website does not use advertising trackers. Your language choice is stored in your browser (local storage) so the site remembers it. Third-party links, such as government portals, have their own policies.

Retention and sharing

How long enquiry records are kept, who within the business can access them, and whether details are shared with partner institutions or providers when you ask for a service: [TO BE CONFIRMED BY THE BUSINESS OWNER]

Your choices

You can ask us to correct or delete the enquiry details we hold about you by contacting us on the numbers below. How requests are handled and timelines: [TO BE CONFIRMED BY THE BUSINESS OWNER]

Contact

CSC & Citizen Services: +91 9110300242. IT & Business Services: +91 9392825301. Address: 19-3-1/A1/6, Postal Colony, Renigunta Road, Tirupati – 517501, Andhra Pradesh, India.

WhatsApp: CSCWhatsApp: CSC WhatsApp: ITWhatsApp: IT